Artificial intelligence is helping dispatchers locate callers faster, communicate across language barriers and, in some cases, save lives before first responders even arrive.

Delaware is preparing to modernize its emergency communications system with the rollout of Next Generation 911, a statewide ...

Many fire departments are reportedly seeing an increase in 911 emergency calls for a service known as a help-up, or a lift assist — when an uninjured person cannot get up without help after a fall or ...