It is becoming increasingly difficult to function in the modern digital economy without some form of automated customer management. Not only has ecommerce turned even the smallest business into a ...

Dublin, May 19, 2022 (GLOBE NEWSWIRE) -- The "Customer Relationship Management (CRM) Software - Global Market Trajectory & Analytics" report has been added to ResearchAndMarkets.com's offering. Global ...

If you run or are starting a businesses, the best ingredient for success isn’t what accounting software you use, your hiring practices, or your office layout — it’s how you deal with your customers.

After the pain and tumult of 2020 and 2021, we all hoped for a better 2022. Alas, it’s been a mixed bag. The pandemic seems to finally be entering a grinding but considerably less dangerous phase, yet ...

I suspended the CRM Watchlist pretty early in 2020 due to what was becoming obvious. We were going to be in for a long haul with the pandemic and working from home more often than not -- at least in ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. This article is more than 3 years old. Customer service software ...

As in the past two years, our Leader awards boiled down to a simple formula: If the experts had to recommend a CRM solution—whether, say, an enterprise suite, a customer data platform, contact center ...