Accreditation surveyors for ambulatory surgery centers are now paying more attention to benchmarking and quality improvement projects. They want to see projects tackling vital issues for the center ...

Benchmarking is the process of comparing what your company is doing with what the best performing company in your industry is doing. Process benchmarking, one of three types of benchmarking, compares ...

Many hospitals and health systems use the same performance management tool for a very long time, trusting that its capabilities adequately meet their organizational needs. And that’s just what some of ...

Benchmarking is critically important. The old sayings about “What gets measured gets managed” and “If you cannot measure, you cannot improve” are true. We must measure performance, and we must have ...

Publicly comparing similar activities can be a powerful driver for change. That was the premise behind the employee satisfaction surveys across the government in the early 2000s. Initially, these ...

In any successful construction operation, fleet managers need their vehicles and operators in constant peak condition to meet deadlines, stay on budget, and keep their crew as productive as possible.

With a sharpened focus on efficiency, quality of care and lower cost, hospital benchmarking is gaining momentum and becoming an effective measurement tool. Becker’s Hospital Review recently published ...