I typically work with huge datasets and draw conclusions based on thousands of leaders. Recently, however, I was working with a small dataset of just 30 leaders. These leaders work for a high tech ...

If you hire a brilliant programmer who’s blaming, negative, dramatic and unmotivated, have you really made your company better? If you want your company to win the war for talent, you can’t only hire ...

The paper introduces a methodology for measuring accurately the time it takes respondents to answer questions in computer-assisted telephone surveys. The methodology, which is completely invisible to ...

I sit and watch in absolute amazement as politicians attend town hall meetings to promote legislation that they didn’t write or bother to read. Then they go back to Washington and tell everybody how ...