ASUS customer faces RMA nightmare with $1,300 ProArt monitor returned damaged and missing USB ports, now facing a $1,300 ...

A customer claims ASUS Germany refuses to replace a €4,000 ROG Strix SCAR 18 stolen during an RMA shipment, blaming ...

Asus has just issued a public apology for the "confusion and frustration," it acknowledges has been caused by its RMA process, and the company also says it's now going to revise its prices for repairs ...

After buying a brand new Nvidia GeForce RTX 4090, one Redditor was left shocked when a small repair, only requested out of fears over future complications, came back quoted at almost $1,000 more than ...

Given ASUS's recent history with warranty repairs, it's likely unsurprising to some to learn that the company has been ...

Getting your ASUS laptop repaired used to mean walking into a service centre and finding out the cost only after someone had already looked at it. ASUS has changed that with the Part Price Checker, a ...