Embedding AI-assistance into retail strategies is essential, says Indicia Worldwide’s Debra Wolf. Brands overlook this ...

Successful AI adoption will rely on a comprehensive framework of regulations, talent, infrastructure, ecosystems and data—the ...

Nearly two-thirds of consumers surveyed believe AI will improve the quality and speed of customer experience over the next two to three years, according to global cloud firm Genesys. Dr. Marc ...

From personalized recommendations to seamless customer service, AI agents are redefining the way consumers shop, making every ...

Instacart Ads on Caper Carts deliver savings to shoppers, opportunities for brands and new revenue streams for retailers.

For this week’s Agency Advice, leading marketers at the intersection of marketing’s favorite buzzwords tell us where the ...

DHL has released its E-Commerce Trends Report 2025, drawing on insights from 24,000 online shoppers across 24 key global markets, including South Africa. This year’s study spans eight chapters, ...

Striking the right balance between profitability and environmental responsibility is a growing challenge for ecommerce ...

Retailers now implement AI to create highly personalized shopping experiences based on browsing habits and past purchases. Automation in retail also accelerates processes like checkout lines ...

Car dealers are increasingly utilizing artificial intelligence (AI) to navigate the impact of President Donald ... when they're doing their research and shopping for different cars, they're ...

Commerce Trends Report 2025, drawing on insights from 24,000 online shoppers across 24 key global markets including the ...