HOUSTON – The fallout continued Monday after a Houston 911 operator was accused of hanging up on hundreds of people calling to report an emergency. City officials announced that Crenshanda Williams' ...

A 911 operator in Texas is facing charges after her surpervisors said she hung up on callers seeking help. Crenshanda Williams, who has left her job at the Houston Emergency Center 911, is charged ...

Artificial intelligence is helping dispatchers locate callers faster, communicate across language barriers and, in some cases, save lives before first responders even arrive.

SPRINGFIELD, Mo. (KY3) - Springfield-Greene County 911 leaders are working to implement a new training tool that would test future operators with simulated emergency calls before they handle real ...

Onondaga County is turning to artificial intelligence to modernize its 911 system. County leaders announced two new tools ...

Getting your Trinity Audio player ready... WEST CHESTER — Chester County commissioners honored 911 operators during a public meeting on Wednesday, April 8. The commissioners enacted a proclamation ...

Three years ago, a disgruntled customer slammed their car into a bustling restaurant in a hit-and-run late one Saturday night, injuring two people. Horrified neighbors watched the scene unfold and ...

Add Yahoo as a preferred source to see more of our stories on Google. Trevor Mead-Robins, pictured June 30, 2026, said he has been in and out of the Whitehorse General Hospital lately for chemotherapy ...