Run an internet speed test - Google Fiber Help
WEBYou’ll need to run a speed test with the Ookla Speedtest desktop app and a router and device that are capable of delivering multi-gig speeds. If you have the GFiber Wi-Fi 6E Router or the Google Fiber Multi-Gig Router, you’re all set. if you’re using your own router we recommend having at least the specs described in this article. We also ...
Step 1: Check for an internet service outage - Google Fiber Help
WEBSign in to the Google Fiber app with your email address and password. Check for an alert under Your overview about an internet outage affecting your GFiber service. If you’re still having issues, continue on to verify that your account is in good standing .
Ookla SpeedTest Desktop App - Google Fiber Help
WEBDownload SpeedTest by Ookla. Update the device with the latest version of the operating system and browser. Click the link below to download the desktop app. SpeedTest for Mac. SpeedTest for Windows. If you are unable to use the desktop version, open your browser and go to https://speedtest.net to test the speed of your internet.
Check your Network Health in the Google Fiber app
WEBOnce you’ve downloaded the Google Fiber app, open it. If it’s your first time using Network Health and you’re eligible to use it, you’ll see a screen that introduces the test and what it measures. Tap Show my network’s health when you’re ready to proceed. Next, you’ll see your Network Health test results.
Run a speed test with the Google Fiber app
WEBTo run a speed test: Touch Network . Touch Run speed test. Speed test screen will open. Touch the button to run a speed test. Troubleshoot your network connection. If you tested your Internet speed and feel it's lower than expected, try our Network Troubleshooter to resolve any issues you may have with your Google Fiber Internet connection.
Getting the most out of Google Fiber 5 Gig
WEBWhen you have 5 Gig internet, you can reach professional-grade speeds, right from your home. With Google Fiber 5 Gig, you'll receive a professional installation of a new 10 Gig capable Fiber Jack. To get optimal speeds, you'll need specific equipment to test those speeds. Here’s some information on how to get the fastest internet speeds possible.
Maximum internet speeds on GFiber - Google Fiber Help
WEBOct 31, 2023 · Up to 200 Mbps. Wi-Fi 5. Up to 500 Mbps. Wi-Fi 6. Up to 800 Mbps. Wi-Fi 6E. ** Up to 1.6 Gbps. * With line of sight to the router, without interference and with a compatible Wi-Fi 6E device. ** Applicable to 2 gig plans or higher.
Step 5: Troubleshoot your Mesh Extender - Google Fiber Help
WEBThe Mesh Extender pairs with the Google Fiber Wi-Fi 6 Router and Multi-Gig Router. Refer to Learn about and set up your Mesh Extender with Wi-Fi 6 for additional information. If you have a strong connection next to your Multi-Gig Router or Wi-Fi 6 Router, but your Mesh Extender is experiencing service issues, first try unplugging your Mesh ...
Learn about and set up your GFiber Wi-Fi 6E Mesh Extender
WEBThe Google Fiber app (optional) Here you’ll find step-by-step instructions for setting up your Mesh Extender, and you can also manage your network and account all from one place. Download the Google Fiber Mobile App from the Google Play Store or App Store and take full control of your GFiber Wi-Fi 6E Router and Mesh Extenders.
Troubleshoot your GFiber internet and Wi-Fi - Google Fiber Help
WEB1. Check for an internet service outage. You can see whether there’s a service outage in your area on fiber.google.com, by signing into your GFiber account, or by using the Google Fiber app. 2. Verify that your account is in good standing. Your internet service may be suspended if you have an outstanding balance on your account.